Returns & Exchanges

At Online For Equine, we want you and your horse to be completely satisfied with your purchase. If an item isn't the right fit or style, you can return it to us within 28 days of receipt for a full refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unused condition with all tags attached and free from any horse hair or debris.

• 2.
  Complete the Form

  Fill out the returns form included in your original delivery, clearly stating whether you require a size exchange or a refund to your original payment method.

• 3.
  Package Securely

  Place the items and the completed form into a secure shipping bag, ensuring the manufacturer's product packaging is protected and not taped directly.

• 4.
  Ship to Us

  Send your parcel via a tracked courier service to our warehouse address; we recommend keeping your postage receipt until your return is processed.